Certified Professional Category Analyst (CPCA) Practice Exam 2026 - Free CPCA Exam Practice Questions and Study Guide

The correct answer highlights the distinction between different sources of sales volume in retail settings. Sales volume sourced from brand loyalists reflects a more stable and loyal customer base that contributes consistent sales, rather than an increase in volume. Loyal customers typically engage with a brand regularly and may not drive significant increases in sales volume as they are already committed to purchasing the brand.

Conversely, sales volume sourced from new shoppers, social media promotions, and temporary price reductions are all strategies that actively seek to increase sales volume. New shoppers add to the customer base and can result in additional sales; social media promotions attract attention and engage potential customers, potentially driving temporary spikes in sales; and temporary price reductions can incentivize both new and existing customers to purchase more or try products they may not have bought at full price.

Thus, the distinction lies in the nature of brand loyalty – while important for sustaining a business, it does not inherently contribute to an increase in volume like the other options do.